YatraSakhi – Privacy Policy
Effective Date: 17/04/2025
At YatraSakhi, we value your privacy and are committed to safeguarding the personal information you share with us. This privacy policy outlines how we collect, use, and protect your data when you rent a vehicle or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information:
Name, address, contact number, email, and government-issued IDs (Aadhar, PAN, Driving License). - Booking Information:
Booking dates, vehicle details, and rental preferences. - Payment Information:
Bank or transaction details for booking and refund processing. - Technical Information:
IP address, browser, device info, and browsing behavior through cookies or similar tools.
2. How We Use Your Information
Your data is used for the following purposes:
- Processing Bookings:
To confirm and manage your vehicle rental. - Communication:
To send updates, confirmations, or respond to your queries. - Verification:
To validate your identity and eligibility. - Payment Handling:
To manage payments, deposits, and refunds. - Service Improvement:
To improve user experience and site functionality. - Legal Compliance:
To meet legal obligations including traffic fines or law enforcement requests.
3. Information Sharing
We do not sell or share your data except under the following circumstances:
- Service Providers:
Shared with trusted third parties like payment gateways. - Legal Requirements:
Disclosed if required by law or government authorities. - Business Transfers:
Shared during mergers or business transitions.
4. Security Measures
We use reasonable measures to protect your data including encrypted storage and secure systems. Regular reviews ensure compliance with best practices.
5. Cookies and Tracking Technologies
We use cookies to personalize your experience and analyze website traffic. You may disable cookies in your browser, but some features may not work as intended.
6. Data Retention
We retain your information as long as necessary to fulfill the purposes stated in this policy and comply with legal obligations.
7. Your Rights
You have the right to:
- Access or Correct:
Request to view or amend your data. - Delete:
Request removal of your data, subject to legal limits. - Opt-Out:
Unsubscribe from marketing by emailing blryatrasakhi@gmail.com.
8. Changes to This Policy
This policy may be updated periodically. Revisions will be posted on our website with the revised effective date.
9. Contact Us
If you have questions about this privacy policy, reach out to us at:
- Email: blryatrasakhi@gmail.com
- Phone: +91 9036661521
- Address: #89/19, 2nd Cross, 2nd Main, Ramakrishna Nagar, Kanakapura Main Road, Bangalore, Bengaluru (Urban), Karnataka – 560078
By using our services, you agree to the terms outlined in this privacy policy.
YatraSakhi
Website: www.yatrasakhi.com